Standard Bank KC queues; a masochist's delight

If you enjoy the queues at Home Affairs, you will love Standard Bank Kenilworth Centre. Two attempts simply to collect a credit card, both abandoned after fruitless 20 minute waits (four or five counters open, but clients appeared glued to their stools, as nothing moved, except the hands on the proverbial clock). Why not a quick queue for collection of items or simple enquiries? Pathetic.