Standard Bank Karaglen

<p>Very dissapointed in the service I have received from Standard Bank.</p> <p> </p> <p>I have had a Standard Bank Gold Cheque card since 2015 and in 2016 I app**** for a Gold Credit card. When I received my credit card I realised that a "J" initial was added to my profile in error as I do not have a middle name. </p> <p> </p> <p>I first raised the issue with Standard Bank in November 2016 and was told the matter had been referred to I.T. Today is the 25th February 2017 and my isssue is still unresolved. I have been back and forth with the staff at the branch since November and I'd like to think I have been very patient.</p> <p> </p> <p>I cannot use my bank statement for anything official as the details on the statement do not match my I.D!</p> <p> </p> <p>Surely it cannot be THIS difficult to remove a "J" from a profile?!</p> <p> </p> <p> </p>