MA
Michael A
1 reviews | Active since Jan 2017
14 Dec 2021, 13:44
Standard bank, just wasting ones time and airtime as usual.
Other than their internet banking being down a lot. They don't put your physical address on your statements. On their own accord changed it putting ones postal address, I need it for proof of payment. With Vapitec they put your physical address. Standard bank is always useless and wasting one's time, so I have to use them for business. Phone in and you hold for ages and then the phone goes dead.
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Replies (2)MA
Michael A's updateReviewer Update
14 Dec 2021, 14:03I also tried emailing them no response.
MA
Michael A's update14 Dec 2021, 14:03
Reviewer Update
I also tried emailing them no response.
Standard Bank's replyOfficial
15 Dec 2021, 13:48Dear Michael A
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply15 Dec 2021, 13:48
Official
Dear Michael A
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
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