TA
Tina A

1 reviews | Active since Nov 2023

19 Nov 2025, 13:30

Standard bank just sucks I wouldn't even give them a star if I had a choice

Not only do they finish your airtime or run up your bowl they don't answer the phone and then you never get to speak to a consultant they promise you the world and moon and the stars saying they going to come back to you they're going to help you I am sitting with a deceased while from 3 years ago the will is with standard bank standard bank is the executor um the disease have a a to his estate and yet there is an appointment letter executive appointment letter out there that is ******* and standard bank is doing nothing standard bank is already allowed my son to lose more than 500,000 Rand and they are just not responding they just don't come back to me they are the worst departments that you can deal with I paid my house finish for the settlement amount they gave me I don't understand so if the 600 extra and our found event and I hold them more money I don't know what is going on with standard bank

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Replies (3)
Standard Bank
Standard Bank's reply19 Nov 2025, 13:39
Official
Hi Tina, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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TA
Tina A's update19 Nov 2025, 13:55
Reviewer Update
Your apology doesn't tell me anything because nothing is being done I would like the results with regards to my son's trust which you are executive of and I would like to know about the joint home alone we had together that I paid off that I still owe but no one's coming back to me and no one is it's just like you don't don't care so unless you can come back to me with positive uh fruitful results your apology means nothing
TA
Tina A's update19 Nov 2025, 14:03
Reviewer Update
What steps are you taking to rectify the letter or should I set matters