MV
Musawenkosi V

1 reviews | Active since Feb 2021

27 Feb 2021, 23:58

Standard bank just helped someone to ***** my account

Today it marks the 14th day since I wrote on this app , and standard bank just responded and said the will get back to me ASAP. Mind your my complaint has been pending for past 4 months ,someone *****s my account and send standard bank ********** document that copied and paste my signature, Dashen Pillay , standard bank business banker just confirmed that yes he can se that there is something wrong in that signature and it’s clearly photoshopped but just told me it’s not that easy to open an account that has been frozen.

I have been out of business for 3 months, I cannot pay rent, my cars monthly installments or sending back my kids to school

They even asked me from standard bank , Dashen Pillay if I have lawyers, if I cannot afford rent then how can I pay lawyers

Please I just need help and I have all proof to show that standard bank is helping the guy to ***** my account

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Replies (2)
Standard Bank
Standard Bank's reply28 Feb 2021, 03:32
Official
 Hello  Musawenkosi, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
 *** 
*** (fax)
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MV
Musawenkosi V's update28 Feb 2021, 07:18
Reviewer Update
Same response u sent 15 days ago