1 reviews | Active since Feb 2018
Standard Bank just does not care!!!
I am a business owner and have all my accounts with Standard Bank. I have recently app**** for a facility to expand the company and i have been turned down, after i have given them all they have required in terms of figures and documentation. I have brought all my accounts over to them and yet this is what i get. How is it that we do as they banks says and give what is required in all aspects as they want, but yet you get nowhere! The disappointment that i feel right now can not be put into words. This bank only gets worse toward their clients. In the old days, banks used to take care of their clients and relationships were created from one person to another. Now all you are is just a number. No one can face you as a person anymore. The banks have become so cold in this aspect. This is a contribution to the downfall of SA, as it seems that i am the wrong skin colour to get ahead in this life now. But yet this is the life we live for as long as we live in this country. I want to borrow money to pay it back to better my company and the lives of those who work for it, but it seems one needs to ***** money from the country and that will be acceptable. No one can be a person anymore, the country nor the banks can allow that. The credit department do not know what a clients needs are, these people actually do not know how to do their jobs as they can't even asses financials correctly to see that the company can afford the facility. But anyway, I'm sure i am waiting my time here as nothing will come of this, but its a place to vent i suppose.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
