Standard bank just cost me dearly

<p><span style="color: #555555; background-color: #ffffff;">I sent an instant money voucher of R4000 to my number and sent the details to one of my employees. I received the success sms and voucher number for her to withdraw the money. when she went to the atm to withdraw she was told that there was a technical error, I then tried to reverse the voucher but was told that my number can only receive R25k per month which makes no sense as the transaction was successful. I had to borrow R4000 to pay the employee. My debit orders returned this morning as I had no money in my account because my money is hanging in the air and im unable to delete the voucher, im visiting the rural and unable to go to a branch. this will ruin my profile with standard bank and I had to pay the penalties for the returned D.O and its not my fault but theirs. To think I just moved my salary payment to them in Sep, im starting to regret my decision, I also had to wait 4weeks for their private banking consultants to get back to me for migration from elite to Private bank. At the moment im definitely not a promoter of this bank.</span></p>