TC
Terry C
1 reviews | Active since Dec 2015
28 Feb 2022, 15:51
Standard Bank IT CAN BE DONE just not by us!!! Not now not tomorrow. Never. What a crock of a bank.
Standard Bank have a 3rd party vender running their virtual card for them I called the bank this morning with a problem pertaining to the virtual card and the call centre agent told me to go onto a 3rd party website to have my problem resolved. I didn't take note because by that time I was just really angry. I'm now told by my private banker that the bank needs 9 days to resolve the query. No wonder Standard Bank are losing customers. No wonder Discovery Bank are ahead of projected membership numbers. Standard bank seem to think of themselves as some sort of tin god. Customers are just a source of income and are definitely not to be treated fairly.
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