JM
Joyce M

1 reviews | Active since May 2015

09 Dec 2015, 16:34

STANDARD BANK ISURANCE

On the 16th November 2015 hail storm damaged my house and ceiling collapse after a strong hail. most of the furniture, bed and other was soaked wet, the wooden floor as well. the next day I went to the bank to lodge a query on house hold insurance and home loan protection plan. I was given *** and claim no: 15/084570 and clearance no H***. Accessors came to assess and that was it , up until I went to bank to query and was told they are not going to fix any of this.<br> <br> I kindly request your good self indulgence in this matter. Home loan bond account no ***<br> <br> Regards

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Replies (1)
Standard Bank
Standard Bank's reply10 Dec 2015, 14:15
Official
Hello maimathu,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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