1 reviews | Active since Jan 2021
Standard bank issues ( Bidvest Lounge)
I sent a formal email to standard bank on the 22 May 2026 , raising my concerns as a client of the bank and the ongoing issues I have been reading about the bank.
The email was addressed to my banker and it was escalated via the relevant people via email. The senior execs that it was escalated to are Rendani Mulaudzi and Shaun Rogers.
From the time of the email being sent up until now Wednesday 27/05/2026 I have received zero communication from standard bank as to how my issues are going to be rectified. Standard bank I stand with what I said in my email and you are proving all my points correct.
I highly suggest that this be looked into, as this does not reassure me that you have your clients best interests at heart.
I guess coming to these platforms is the only way for my word to get out there and actually receive some sort of response.
Regards Disappointed customer
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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