KB
Klara B
1 reviews | Active since Sept 2020
20 Oct 2020, 07:55
Standard Bank isn't assisting me with my query.
Good morning, I am an investor with Standard Bank,I have enquired from the bank to assist me with a Benefit Statement of my Fund Credit and that I want update my ID number on their system records and that I also want to claim my Retirement savings and purchase a In-fund living annuity. I am struggling with getting assistance from Standard Bank. Please assist me with my claim of my Retirement savings/Pension Benefits. Kind Regards.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Oct 2020, 10:22Dear Klara Blaauw
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
Standard Bank's reply20 Oct 2020, 10:22
Official
Dear Klara Blaauw
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
***
***
KB
Klara B's updateReviewer Update
20 Oct 2020, 12:15Good afternoon,
I need this matter resolved today and no later than today,I also need to claim my Retirement savings/Pension Benefits.
Please don't forget to forward a Benefit Statement of my Fund and I aslo need to update my personal details aswell as my contact information.
Please see to it that issue is taken care urgently.
Kind regards.
Klara Blaauw
I need this matter resolved today and no later than today,I also need to claim my Retirement savings/Pension Benefits.
Please don't forget to forward a Benefit Statement of my Fund and I aslo need to update my personal details aswell as my contact information.
Please see to it that issue is taken care urgently.
Kind regards.
Klara Blaauw
KB
Klara B's update20 Oct 2020, 12:15
Reviewer Update
Good afternoon,
I need this matter resolved today and no later than today,I also need to claim my Retirement savings/Pension Benefits.
Please don't forget to forward a Benefit Statement of my Fund and I aslo need to update my personal details aswell as my contact information.
Please see to it that issue is taken care urgently.
Kind regards.
Klara Blaauw
I need this matter resolved today and no later than today,I also need to claim my Retirement savings/Pension Benefits.
Please don't forget to forward a Benefit Statement of my Fund and I aslo need to update my personal details aswell as my contact information.
Please see to it that issue is taken care urgently.
Kind regards.
Klara Blaauw
KB
Klara B's updateReviewer Update
20 Oct 2020, 14:05Why is it so hard/impossible to get any answers/assistance from this bank?
Are you guys deliberately trying to upset me(your client)?
Should I take my business elsewhere?
I demand answers now or I'll write to Pension Fund Adjudicator or the Banking Ombudsman.
Are you guys deliberately trying to upset me(your client)?
Should I take my business elsewhere?
I demand answers now or I'll write to Pension Fund Adjudicator or the Banking Ombudsman.
KB
Klara B's update20 Oct 2020, 14:05
Reviewer Update
Why is it so hard/impossible to get any answers/assistance from this bank?
Are you guys deliberately trying to upset me(your client)?
Should I take my business elsewhere?
I demand answers now or I'll write to Pension Fund Adjudicator or the Banking Ombudsman.
Are you guys deliberately trying to upset me(your client)?
Should I take my business elsewhere?
I demand answers now or I'll write to Pension Fund Adjudicator or the Banking Ombudsman.