Standard Bank is very slow with feedback and ...

Standard Bank offered me a product which is free for 1 year and after that I will be required to pay for this product after that 1 year lapses. For me to cover this business account costs after the 1 year lapses, I need to generate income which can be used to cover the costs of Standard Bank.<br> <br> I now have a means to generate income and I put this forward to Standard Bank. However, at this point, Standard Bank is delaying in giving feedback on how to finalize this. The opportunity I have is disappearing as the time elapses. Yet in the end, Standard Bank will expect that I must pay costs despite my attempts to mitigate all costs.<br> <br> This is not good. It is not fair on me. It is not professional on Standard Bank side. I demand an explanation and solution to this issue before I escalate this issue further.