SM
Sindile M
1 reviews | Active since Nov 2024
03 Nov 2024, 13:27
Standard bank is very slow and unprofessional.
I asked for a settlement letter for my car on the 17th of October andmade a settlement on the 18th of October, they have been telling me they are allocating the funds ever since until today I received an email to say they have allocated the funds only for them to leave a balance of R100 000 on my account. I would not advice anyone to take up anything through the bank as their processes take longer for no reason. They will refer you to different departments with no call and answer emails after 5 working days.
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Standard Bank's replyOfficial
03 Nov 2024, 13:42Dear Sindile
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply03 Nov 2024, 13:42
Official
Dear Sindile
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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