Standard bank is useless

Worst bank in South Africa. Had no money in my account. Asked them to close the account, they refused. So BAM... bank fees accumulated once again, and I was in arrears again. After a lengthy fight, I settled the account once again, received paid up letter the works. Sent it through to numerous departments proving I had settled. Asked them to close it once again. Thought it was the end of my troubles... not by a long shot. Received a call today, they have handed me over to collections... what do you know??? I am once again in arrears, because once again the useless staff at standard bank did not close my account yet again once the account was settled and no longer in use. My fight has started all over again. DO NOT...I repeat...DO NOT open a account with standard bank. They are *********, de*****ing innocent South Africans out of their hard earned money.