STANDARD BANK IS USELESS

To say I am disappointed and frustrated and disgusted all at the same time ... from my app getting blocked on Saturday the 23rd with no notice with my whole salary locked in is beyond me . Your customer service line is non existence since they kept transfering the call is beyond me . You forced me to go to the bank very far away from me besides my busy schedule no one cared. Your IVR voicemachine kept saying my ID number is incorrect despite putting it in 6 times

I was again forced to replace my card that I had but left at home . I was forced to replace my card even though I blantly advised I do have the card at home and needed other ways of retrieving my pin either for the debit card or credit card so that I could link the app and have access to my salary which is very important

You then charged me a 160 fee with no shame at all beside days of inconvenience and frustration at this point I was exhausted and did not have any will power to fight

Reverse that dump R160 charges or else I will move my salary to a bank that respects my time money and is logical

Your cannot even help when I need to make purchase November I purchased a car and you did not even approve the loan tell me one good reason why I still bank with yoh