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Chantel Van den heever

1 reviews | Active since Jul 2021

01 Dec 2021, 12:44

Standard Bank is Useless

So on the 27 November 2021 I opened a New account. Today is the 1 December 2022 and was also 2 times back at branch. I cant do anything on my account. They keep on saying that there is nothing wrong with my card. But I cant withdraw or swipe or tap.....*****!!!!!!! So I want to now how do Standard Bank get it rite to be so pathetic!!!!!! I am not going back. Never ever will I also refer people there! You Suck big time Standard Bank

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Replies (2)
Standard Bank
Standard Bank's reply01 Dec 2021, 14:17
Official
Dear  Chantel V 
 
Thank you for posting your comment.  

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply02 Dec 2021, 17:37
Official
Dear Chantel V 

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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