ZM
Zamamiya M
1 reviews | Active since Nov 2018
16 Jul 2019, 15:52
Standard bank is USELESS
The worst service I have encountered, have been going to different branches requesting for a letter stating the status of my loan to no success. The consultants at carlsworld branch do not even know which letter I am referring to. The call center agent can not assist over the phone but are fami**** with the letter and refer me to my nearest branch. The consultants at head office put me on hold endlessly with their collections department who then emailed me a two month statement which is of no use.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Jul 2019, 15:57Dear Zamamiya
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply16 Jul 2019, 15:57
Official
Dear Zamamiya
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's replyOfficial
06 Aug 2019, 13:49Dear Zamamiya Mtshali
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Aug 2019, 13:49
Official
Dear Zamamiya Mtshali
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's replyOfficial
15 Aug 2019, 10:42Dear Zamamiya Mtshali
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply15 Aug 2019, 10:42
Official
Dear Zamamiya Mtshali
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.
Kind regards
Clint Petersen
Complaint Resolution Centre
***