GS
Gelther S

1 reviews | Active since Jul 2023

21 Jul 2023, 10:10

STANDARD BANK IS USELESS!!!

Good Day On the 15th June '23 standard bank blocked my account because the thought 1 transaction was *****ulent. I called and the requested an affidavit of which I submitted . It is now the 21st July '23 and my account is still blocked..I cannot get through to the ***** department. The ignoring my emails and make empty promises to call Me back. I need to use the money for my kids Standard Bank is useless

0
Replies (20)
Standard Bank
Standard Bank's reply21 Jul 2023, 10:23
Official
Dear Gelther

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
GS
Gelther S's update21 Jul 2023, 11:07
Reviewer Update
This is an automated reply
Standard Bank
Standard Bank's reply21 Jul 2023, 11:23
Official
Good Day Gelther

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team 
***
GS
Gelther S's update22 Jul 2023, 11:46
Reviewer Update
Hi how far are you guys with unblocking my account???
I need to use my money
GS
Gelther S's update22 Jul 2023, 11:47
Reviewer Update
Can someone contact me as advised????
Standard Bank
Standard Bank's reply22 Jul 2023, 12:29
Official
Hi  Gelther

Thank you for getting back to us. We apologise for the delay.

We will follow up and profile feedback.

Warm Regards 
Standard Bank Hello Peter Team 
***
GS
Gelther S's update23 Jul 2023, 07:47
Reviewer Update
Any feedback today???
Standard Bank
Standard Bank's reply23 Jul 2023, 12:02
Official
Dear Gelther

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We will follow up once again with our team and we will be in touch.

Kindest regards
Standard Bank Hello Peter Team 
***
GS
Gelther S's update24 Jul 2023, 18:11
Reviewer Update
Any feedback..can someone pls call me??
Standard Bank
Standard Bank's reply25 Jul 2023, 07:37
Official
Hi Gelther

Thank you for getting back to us. We will follow up and provide feedback.

 Kindest regards
Standard Bank Hello Peter Team 
*** 
GS
Gelther S's update26 Jul 2023, 14:36
Reviewer Update
I'm still waiting for someone to call me
Standard Bank
Standard Bank's reply26 Jul 2023, 14:42
Official
Dear Gelther

Thank you for writing back to us.

We have liasied with the Team currently dealing with your matter.

Our team will follow up again and provide you with feedback.

Sorry for the inconvenience caused.

 Kindest regards
Standard Bank Hello Peter Team 
*** 
 


GS
Gelther S's update27 Jul 2023, 13:09
Reviewer Update
ANY FEEDBACK FROM U PEOPLE???
Standard Bank
Standard Bank's reply27 Jul 2023, 13:32
Official
Good Day Gelther

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team 
***
GS
Gelther S's update28 Jul 2023, 14:48
Reviewer Update
IM STILL WAITING FOR A ***** CONSULTANT TO CALL ME!!!????
Standard Bank
Standard Bank's reply28 Jul 2023, 15:20
Official
Good Day Gelther

Rest assured our team is working around the clock to ensure that your query gets resolved,.

The team will be in contact with you.

Warm Regards
Standard Bank Hello Peter Team
***
GS
Gelther S's update31 Jul 2023, 05:58
Reviewer Update
Today is the last day of July.we moving to August tomorrow.
Can we sort out this **** pls I need my **** money
Standard Bank
Standard Bank's reply31 Jul 2023, 07:30
Official
Good Day 

Rest assured our team is working around the clock to ensure that your query gets resolved.

The team will be in contact with you.

Warm Regards 
Standard Bank Hello Peter Team
***
GS
Gelther S's update01 Aug 2023, 10:37
Reviewer Update
ANY FEEDBACK???
Standard Bank
Standard Bank's reply01 Aug 2023, 11:35
Official
Hi Gelther

We sincerely apologize for the inconvenience caused.
 
 Kindly note that we will follow up on this matter.
 
 We will be in touch with further feedback.
 
 Kindest regards 
 Standard Bank Hello Peter Team 
 ***