KD
Katlego D
1 reviews | Active since Sept 2011
23 Sept 2015, 22:21
Standard Bank is truly moving us forward
I am so impressed with Standard Bank's new innovation of responding to banking queries on weChat. Yes it can sometimes take forever to get a transaction processed but wow I am blown away by this. I don't have to call in, I don't have to go to a branch for small queries like changing notification method and changing online banking limit. I am in Dubai and going into branch is not possible and calling in is expensive so I have used the service twice now, yes it has to improve with the speed of the transaction but I say BRAVO!!! We are moving forward.
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Replies (1)Standard Bank's replyOfficial
25 Sept 2015, 14:36Hello k-pet,
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with our implementation of weChat service.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with our implementation of weChat service.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Sept 2015, 14:36
Official
Hello k-pet,
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with our implementation of weChat service.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with our implementation of weChat service.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
