AS
Annunziata S

1 reviews | Active since Jan 2018

24 Jan 2018, 17:36

Standard Bank is threatening to ***** my car after judgement was rescinded and aftyer payment was made of R10000

Standard Bank is threatening to ***** my car after judgement was rescinded and after payment was made of R10000 at the end of November 2017. It seems that no legal procedure is followed and that any excuse is good enough to take an asset away from a consumer which by the National Credit Act is ******* where the consumer has made a payment arrangement and where her earnings have remained unchanged since 2010. With a proposal and payments made a d a rescinded judgement, i am now fighting to keep my vehicle which I require to survive. I have contacted ecru and the National Credit Act with regards to this.

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Replies (3)
Standard Bank
Standard Bank's reply25 Jan 2018, 05:32
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Thoko Kubheka

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply25 Jan 2018, 10:07
Official

Good day Annunziata Sorrentino

Trust you are well.

Thank you for bringing this matter to our attention.

email updates has been provided informing you that the matter is being attended to.

Kind regards

Megan Scullard

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply25 Jan 2018, 15:29
Official

Good day Annunziata Sorrentino

Please refer to email feedback sent.

Thank you for allowing us the time to investigate the matter.

Kind Regards

Megan Scullard

Complaint Resolution Centre
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*** (fax)
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