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Takalani T

1 reviews | Active since Nov 2015

24 Sept 2016, 13:22

Standard bank is the worst ever

<p>I checked the trading hours of Standard bank at Trade Route mall this morning and I saw that they are supposed to be open until 13:00.<br />I got to the mall at 11:00 and you my surprise it was closed. Standard bank please stop misleading us as I waisted my time by coming to the mall. I should have known that they offer the worst service</p>

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Replies (3)
Standard Bank
Standard Bank's reply26 Sept 2016, 10:42
Official

Good day Takalani

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply06 Oct 2016, 14:19
Official

Good day Takalani

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply10 Oct 2016, 11:39
Official

Dear Takalani

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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