AG
Alain G

1 reviews | Active since May 2018

01 Oct 2021, 10:51

Standard Bank is the worst bank on this planet!

Standard Bank is the worst bank on this planet! Absolutely NO customer service! uneducated useless call centre agents are only there to frustrate the hell out of you. Their facebook team NEVER keep their promises! They do not know how to give feedback or return calls! Inter department communication is non-existent! Watch your account closely for those unseen insurance charges! Make sure they charge the correct interest rates!

Standard Bank - if you want to get rid of me - contact me! or even better - close the account and send me a letter of confirmation.

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Replies (2)
AG
Alain G's update05 Oct 2021, 12:56
Reviewer Update
I will never use this bank again. Your apologies mean nothing! And your service is pathetic!
Still NO contact, still NO resolve.
Just close my F-ing account and send me confirmation there of. We will then walk out separate ways. Until you do so I will continue to slate sbsa on social media every single day!

Standard Bank
Standard Bank's reply09 Oct 2021, 12:04
Official
Dear Mr Grobler

Thank you for your comments.

Please note that an email has been send to you regarding this matter.

Kind regards

Complaint Resolution Centre
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