1 reviews | Active since Jul 2022
Standard Bank is the WORST bank in SA, period!
Been trying to close my account for over 3 months with no luck. They keep sending me in circles in order to avoid closing the account because they keep charging me bank charges for having an account, yet I don't want it. I have spoken to numerous people at the bank now, different customer service agents, and they apparently even handed the matter over to the branch manager at Cape Gate where my account is held, but the manager never contacted me like they said. Not a phone call or even an email. Standard Bank is the worst bank in SA, period!!! Completely unprofessional, untrained, useless staff including management! I will never refer anyone to them and I hope the clients they have all close their accounts and move to another bank. You don't get any service or assistance from this bank, They only want your money and that's it.
You just keep making excuses and more excuses and more excuses.
I was informed the manager would contact me to verify the details and nothing, nobody has called me.
All staff and management at Standard Bank are pathetic useless people that can't and don't want to do their jobs. They don't care about anyone, they only care about getting your money.
As long as you pay them, they are happy, but when they need to do something, then it can't be done and you are sent in circles for months in order to get more money from you.
In my opinion, you should not charge me anything since I have requested to close this account. I should not have to pay bank charges for an account that I don't want and that I have requested to be closed numerous times.
JUST CLOSE THE ACCOUNT!!!!!!!!!!!!!
IT IS NOT THAT DIFFICULT!!!!
You just keep making excuses and more excuses and more excuses.
I was informed the manager would contact me to verify the details and nothing, nobody has called me.
All staff and management at Standard Bank are pathetic useless people that can't and don't want to do their jobs. They don't care about anyone, they only care about getting your money.
As long as you pay them, they are happy, but when they need to do something, then it can't be done and you are sent in circles for months in order to get more money from you.
In my opinion, you should not charge me anything since I have requested to close this account. I should not have to pay bank charges for an account that I don't want and that I have requested to be closed numerous times.
JUST CLOSE THE ACCOUNT!!!!!!!!!!!!!
IT IS NOT THAT DIFFICULT!!!!
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