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neiljacob N

1 reviews | Active since Jan 2017

30 Jan 2017, 14:17

Standard bank is the worst bank ever

<p>i have recently had numerous issuses with standard bank services. My account was cut due to it havent been</p> <p>fica, I did visit the branch to fica it and all was good untill i could not swipe my card at any card facilty machine. I went to the branch, They could not assist me at all and advised me to call the call centre.</p> <p> </p> <p>I have been trying for days and sitting on the landline for countless minuets, The call centre is in shambles.</p> <p>They keep you holding for 20/25 minuets untill it cuts off by itself.</p> <p> </p> <p>Standard bank used to be a bank with good service, Now its a sin to even have an account with them.</p> <p>They can not assist with anything, Bad service..Im horrified that they cant assist with the block on my account and cant help me with a new card. Standard bank is pushing the people to open accounts with other banks. </p> <p> </p> <p>I will be an absolute pleasure opening an account with FnB, Absa or Nedbank. </p> <p> </p> <p>Really really disgusted with the service, POOR SERVICE DELEVERY..After all these years and this is the thanks i get for my money.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply31 Jan 2017, 08:49
Official

Good day Neil Jacob

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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