NM
Ntandekazi M
1 reviews | Active since Dec 2023
04 Jan 2024, 16:53
Standard Bank is the worst bank
Since the 31st of December my account has been on hold and is still on hold . No communication from Standard Bank only false call back promises . My workers have resigned as I did not pay them and have still not paid them . My project has also been terminated thanks to Standard Bank . What upsets me most is that I have not been given a reason as to why my account is on hold I honestly don’t think Standard Bank knows as well or they are now struggling to unhold it . I had the worst new year with my family , BROKE NEW YEAR . Bull**** company , I just want my money and go bank with elsewhere. Hellopeter also has failed to assist me after writing several complaints to them about Standard Bank and my problem .
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
04 Jan 2024, 17:00Dear Ntandekazi,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jan 2024, 17:00
Official
Dear Ntandekazi,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Jan 2024, 13:55Dear Ntandekazi
Kindly note that an email response has been sent by our team
Please read the email carefully, and be aware that we will contact you with any additional comments as soon as the team handling your case provides them.
We sincerely apologize for any inconvenience this has given you.
Kindly note that an email response has been sent by our team
Please read the email carefully, and be aware that we will contact you with any additional comments as soon as the team handling your case provides them.
We sincerely apologize for any inconvenience this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Jan 2024, 13:55
Official
Dear Ntandekazi
Kindly note that an email response has been sent by our team
Please read the email carefully, and be aware that we will contact you with any additional comments as soon as the team handling your case provides them.
We sincerely apologize for any inconvenience this has given you.
Kindly note that an email response has been sent by our team
Please read the email carefully, and be aware that we will contact you with any additional comments as soon as the team handling your case provides them.
We sincerely apologize for any inconvenience this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
NM
Ntandekazi M's updateReviewer Update
13 Feb 2024, 10:00It’s over a month we are close to 2 months and Standard Bank still has my business account on hold for absolutely no reason . This is annoying now and I don’t want to be rude . Can someone call me and give me answers as to what the F is happening with my account and why it’s still blocked . I’ve sent the documents that you asked for , but still nothing. I can’t work and now it’s February . I havnt paid my workers since last year November and I can’t work because my account is blocked . How do u expect me to survive or take care of my kids ? I’m a single parent who is honestly annoyed now . Standard Bank is the worst bank ever . **** ! After this I’m definitely moving to a better bank with better customer service
NM
Ntandekazi M's update13 Feb 2024, 10:00
Reviewer Update
It’s over a month we are close to 2 months and Standard Bank still has my business account on hold for absolutely no reason . This is annoying now and I don’t want to be rude . Can someone call me and give me answers as to what the F is happening with my account and why it’s still blocked . I’ve sent the documents that you asked for , but still nothing. I can’t work and now it’s February . I havnt paid my workers since last year November and I can’t work because my account is blocked . How do u expect me to survive or take care of my kids ? I’m a single parent who is honestly annoyed now . Standard Bank is the worst bank ever . **** ! After this I’m definitely moving to a better bank with better customer service
Standard Bank's replyOfficial
13 Feb 2024, 10:03Dear Ntandekazi
We appreciate you bringing this to our attention.
Kindly note that we will follow up with the appropriate team.
As soon as we receive your input, we will respond.
Sincerely,
We appreciate you bringing this to our attention.
Kindly note that we will follow up with the appropriate team.
As soon as we receive your input, we will respond.
Sincerely,
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2024, 10:03
Official
Dear Ntandekazi
We appreciate you bringing this to our attention.
Kindly note that we will follow up with the appropriate team.
As soon as we receive your input, we will respond.
Sincerely,
We appreciate you bringing this to our attention.
Kindly note that we will follow up with the appropriate team.
As soon as we receive your input, we will respond.
Sincerely,
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***