1 reviews | Active since Jan 2020
Standard bank is the worst bank
I went in for consultation about getting a cheque account just so that I could be able to make online purchases and use apps that require you to insert your card details. I then saw that my account is being debited R105 per month since I started on the cheque account. The consultant DID NOT explain this to me and if he had I would not have taken out this cheque account because charging someone to be able to use their card for online purchases isn’t right at all. As soon as I get this issue sorted out and my money back I’m leaving Standard bank ! I also had an incident not long after that where I lost my purse with my card inside. I called the bank to block my card and went in when my new one was ready for collection. I double checked with the consultant that both my debit and cheque cards are unblocked and ready for use and they said yes. I then went to the atm and used my debit and my card got swallowed ! I had to be somewhere and had no time to go back to the bank so I decided I’ll have to go back the next day, a total waste of my time and money. I went back again the next day to have my card unblocked the lady confirmed it’s unblocked now and when I went to use it at the atm IT WAS STILL BLOCKED !!!! I cannot take this from them anymore and I feel like they’ve been using way too much of my time and money. This bank is a shame. I’ll never recommend them to anybody ever again.
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
