sN
sello N
1 reviews | Active since Jul 2018
14 Nov 2023, 09:46
Standard bank is the worse bank you could ever use in your life….
I have a revolving loan with standard bank worse mistake of my life I’ve went to all the branches and all of them are useless never open or rather take up a loan with standard bank you will regret it trust me. It’s debits on the day I told them to debit on but come towards month end on that loan you get charged you interest on overdraft which is something I don’t freaken have and you also charge life protection plan and loan services fee to be honest it feels like a paying for something that not going anywhere cause when I calculated I should have finished paying off that loan by now but because standard bank wants to rip me off the loan is standing in one place and everyone is shifting the blame try to make me look like a problem they are putting it in my face that you going to be our Slave until jesus comes back, the loan has made my life a living hell I can’t imagine my mental health status I seriously regret ever going to standard bank. The last I went to for help was Jabulani mall branch got assistance by Ntaketo & branch manager forgot his name they also clueless about helping client and putting clients first in my opinion it should be closed completely. Standard bank is making my life a living hell it’s more like I’m paying a loan shake with never ending interests and when you complain they threaten to kill you that what standard bank is doing to me.
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
14 Nov 2023, 09:50Dear Sello
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2023, 09:50
Official
Dear Sello
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
sN
sello N's updateReviewer Update
14 Nov 2023, 11:08I want Action I’m always being told that excuse at almost all your branch…. We working on it that your ultimate excuse everywhere I go.
Will it be backdated all the money that was being taken away???? That’s the big question….
That speedy resolution must be good to me and my mental health….
People need to complain before they are taken seriously…. Meaning all these years no one was taking me seriously if only now it’s going to be looked into.
Will it be backdated all the money that was being taken away???? That’s the big question….
That speedy resolution must be good to me and my mental health….
People need to complain before they are taken seriously…. Meaning all these years no one was taking me seriously if only now it’s going to be looked into.
sN
sello N's update14 Nov 2023, 11:08
Reviewer Update
I want Action I’m always being told that excuse at almost all your branch…. We working on it that your ultimate excuse everywhere I go.
Will it be backdated all the money that was being taken away???? That’s the big question….
That speedy resolution must be good to me and my mental health….
People need to complain before they are taken seriously…. Meaning all these years no one was taking me seriously if only now it’s going to be looked into.
Will it be backdated all the money that was being taken away???? That’s the big question….
That speedy resolution must be good to me and my mental health….
People need to complain before they are taken seriously…. Meaning all these years no one was taking me seriously if only now it’s going to be looked into.
Standard Bank's replyOfficial
14 Nov 2023, 11:13Dear Sello
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience. Please be on the lookout for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience. Please be on the lookout for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2023, 11:13
Official
Dear Sello
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience. Please be on the lookout for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience. Please be on the lookout for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
16 Nov 2023, 11:14Dear Sello
We appreciate you taking our call.
It has been confirmed by our Complaints Resolution Center that this issue has already been handled.
Regarding this, we have rep**** to your email.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
It has been confirmed by our Complaints Resolution Center that this issue has already been handled.
Regarding this, we have rep**** to your email.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Nov 2023, 11:14
Official
Dear Sello
We appreciate you taking our call.
It has been confirmed by our Complaints Resolution Center that this issue has already been handled.
Regarding this, we have rep**** to your email.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
We appreciate you taking our call.
It has been confirmed by our Complaints Resolution Center that this issue has already been handled.
Regarding this, we have rep**** to your email.
We sincerely regret any inconvenience this has caused.
Kindest regards
Standard Bank Hello Peter Team
***
sN
sello N's updateReviewer Update
29 Dec 2023, 03:00No issue was resolved whatsoever I think Standard Bank wants to send me straight to medical ward for depression or rather for a heart and stroke cause this issue is an ongoing thing it’s really frustrating cause absolutely nobody wants to assist.
Your Customer Resolution center **** to you no issue was solved this thing is an ongoing problem it’s a struggle that I’m facing every month.
I asked a very simple question’s and until this very day not even a single person from the standard bank team has ever answered me… WILL THIS THING EVER END? WILL ALL THIS MONEY EVER PAYED BACK INTO THE ACCOUNT? WILL THERE BE ANYONE ELSE SOLVE IT?
Not even a single soul has ever answered the answers to my questions until this very day.
I absolutely regret with all my heart and soul for still staying loyal to a bank that doesn’t care about clients / customers.
To a bank that’s absolutely happy to rip a client off. Is that life? After so many years of being loyal and banking with Standard Bank I’ve made the worst decision ever to bank with this bank then you get told lies that your issue has been resolved WHEN & WHERE???? WHAT TIME????
I don’t even know where to go and what to do anymore and where to turn to cause I’ve tried everything went to every single branch and sent emails, made phone call it’s clear that someone is at standard is saying let him suffer we are not coming to help him and there’s no way we as Standard Bank are going to help him or assist him.
I hope you find peace at night knowing you making my life a living mess….
😡😡😡😡😤😤😤😤😏😏😏
Your Customer Resolution center **** to you no issue was solved this thing is an ongoing problem it’s a struggle that I’m facing every month.
I asked a very simple question’s and until this very day not even a single person from the standard bank team has ever answered me… WILL THIS THING EVER END? WILL ALL THIS MONEY EVER PAYED BACK INTO THE ACCOUNT? WILL THERE BE ANYONE ELSE SOLVE IT?
Not even a single soul has ever answered the answers to my questions until this very day.
I absolutely regret with all my heart and soul for still staying loyal to a bank that doesn’t care about clients / customers.
To a bank that’s absolutely happy to rip a client off. Is that life? After so many years of being loyal and banking with Standard Bank I’ve made the worst decision ever to bank with this bank then you get told lies that your issue has been resolved WHEN & WHERE???? WHAT TIME????
I don’t even know where to go and what to do anymore and where to turn to cause I’ve tried everything went to every single branch and sent emails, made phone call it’s clear that someone is at standard is saying let him suffer we are not coming to help him and there’s no way we as Standard Bank are going to help him or assist him.
I hope you find peace at night knowing you making my life a living mess….
😡😡😡😡😤😤😤😤😏😏😏
sN
sello N's update29 Dec 2023, 03:00
Reviewer Update
No issue was resolved whatsoever I think Standard Bank wants to send me straight to medical ward for depression or rather for a heart and stroke cause this issue is an ongoing thing it’s really frustrating cause absolutely nobody wants to assist.
Your Customer Resolution center **** to you no issue was solved this thing is an ongoing problem it’s a struggle that I’m facing every month.
I asked a very simple question’s and until this very day not even a single person from the standard bank team has ever answered me… WILL THIS THING EVER END? WILL ALL THIS MONEY EVER PAYED BACK INTO THE ACCOUNT? WILL THERE BE ANYONE ELSE SOLVE IT?
Not even a single soul has ever answered the answers to my questions until this very day.
I absolutely regret with all my heart and soul for still staying loyal to a bank that doesn’t care about clients / customers.
To a bank that’s absolutely happy to rip a client off. Is that life? After so many years of being loyal and banking with Standard Bank I’ve made the worst decision ever to bank with this bank then you get told lies that your issue has been resolved WHEN & WHERE???? WHAT TIME????
I don’t even know where to go and what to do anymore and where to turn to cause I’ve tried everything went to every single branch and sent emails, made phone call it’s clear that someone is at standard is saying let him suffer we are not coming to help him and there’s no way we as Standard Bank are going to help him or assist him.
I hope you find peace at night knowing you making my life a living mess….
😡😡😡😡😤😤😤😤😏😏😏
Your Customer Resolution center **** to you no issue was solved this thing is an ongoing problem it’s a struggle that I’m facing every month.
I asked a very simple question’s and until this very day not even a single person from the standard bank team has ever answered me… WILL THIS THING EVER END? WILL ALL THIS MONEY EVER PAYED BACK INTO THE ACCOUNT? WILL THERE BE ANYONE ELSE SOLVE IT?
Not even a single soul has ever answered the answers to my questions until this very day.
I absolutely regret with all my heart and soul for still staying loyal to a bank that doesn’t care about clients / customers.
To a bank that’s absolutely happy to rip a client off. Is that life? After so many years of being loyal and banking with Standard Bank I’ve made the worst decision ever to bank with this bank then you get told lies that your issue has been resolved WHEN & WHERE???? WHAT TIME????
I don’t even know where to go and what to do anymore and where to turn to cause I’ve tried everything went to every single branch and sent emails, made phone call it’s clear that someone is at standard is saying let him suffer we are not coming to help him and there’s no way we as Standard Bank are going to help him or assist him.
I hope you find peace at night knowing you making my life a living mess….
😡😡😡😡😤😤😤😤😏😏😏
sN
sello N's updateReviewer Update
29 Dec 2023, 22:45How can I be well when you are bullying me.
Why must I take up the matter with the banking ombudsman when you are the people I’m dealing with???
What are you hiding??? What are you running away from? Why should I involve the ombudsman now when you are able to resolve this issue.
Why are you not answering my questions. Apparently you call yourselves the best bank so can’t you be open and be the best most important this is the time to improve to me and everyone that’s banking with you.
Why respond privately…. Stop running and resolve the matter that’s at hand….
Why must I take up the matter with the banking ombudsman when you are the people I’m dealing with???
What are you hiding??? What are you running away from? Why should I involve the ombudsman now when you are able to resolve this issue.
Why are you not answering my questions. Apparently you call yourselves the best bank so can’t you be open and be the best most important this is the time to improve to me and everyone that’s banking with you.
Why respond privately…. Stop running and resolve the matter that’s at hand….
sN
sello N's update29 Dec 2023, 22:45
Reviewer Update
How can I be well when you are bullying me.
Why must I take up the matter with the banking ombudsman when you are the people I’m dealing with???
What are you hiding??? What are you running away from? Why should I involve the ombudsman now when you are able to resolve this issue.
Why are you not answering my questions. Apparently you call yourselves the best bank so can’t you be open and be the best most important this is the time to improve to me and everyone that’s banking with you.
Why respond privately…. Stop running and resolve the matter that’s at hand….
Why must I take up the matter with the banking ombudsman when you are the people I’m dealing with???
What are you hiding??? What are you running away from? Why should I involve the ombudsman now when you are able to resolve this issue.
Why are you not answering my questions. Apparently you call yourselves the best bank so can’t you be open and be the best most important this is the time to improve to me and everyone that’s banking with you.
Why respond privately…. Stop running and resolve the matter that’s at hand….
sN
sello N's updateReviewer Update
05 Jan 2024, 14:09Today is 5th of January 2024
I’m guessing the outcome is getting cooked up again like what Standard Bank does.
Funny thing is that on the 14th of November 2023 you responded with so much confidence saying that the matter has been resolved but look at it now….
Someone is cooking up something there with regards to my account and absolutely no one is taking me or this matter seriously….
Standard Bank must do their job.
Ain’t you people at Standard Bank tried of getting bad reviews for the awful service you giving to people….
I’m guessing the outcome is getting cooked up again like what Standard Bank does.
Funny thing is that on the 14th of November 2023 you responded with so much confidence saying that the matter has been resolved but look at it now….
Someone is cooking up something there with regards to my account and absolutely no one is taking me or this matter seriously….
Standard Bank must do their job.
Ain’t you people at Standard Bank tried of getting bad reviews for the awful service you giving to people….
sN
sello N's update05 Jan 2024, 14:09
Reviewer Update
Today is 5th of January 2024
I’m guessing the outcome is getting cooked up again like what Standard Bank does.
Funny thing is that on the 14th of November 2023 you responded with so much confidence saying that the matter has been resolved but look at it now….
Someone is cooking up something there with regards to my account and absolutely no one is taking me or this matter seriously….
Standard Bank must do their job.
Ain’t you people at Standard Bank tried of getting bad reviews for the awful service you giving to people….
I’m guessing the outcome is getting cooked up again like what Standard Bank does.
Funny thing is that on the 14th of November 2023 you responded with so much confidence saying that the matter has been resolved but look at it now….
Someone is cooking up something there with regards to my account and absolutely no one is taking me or this matter seriously….
Standard Bank must do their job.
Ain’t you people at Standard Bank tried of getting bad reviews for the awful service you giving to people….
sN
sello N's updateReviewer Update
27 Jan 2024, 07:24Today is the 27 of January and you haven’t got back to me with any response whatsoever. You are as quiet as the cemetery.
It’s cult thing at @standardbank to promise clients and absolutely not deliver.
While I sit here with a never ending problem which can be easily resolved via the system at any given moment but someone somewhere doesn’t want to do their job.
I don’t even think the ***** team is also actually aware of such thing.
When are you going to sort out your issues Standard Bank!!!!!!
😡😡😡😡😡😡😡😡😡😡
It’s cult thing at @standardbank to promise clients and absolutely not deliver.
While I sit here with a never ending problem which can be easily resolved via the system at any given moment but someone somewhere doesn’t want to do their job.
I don’t even think the ***** team is also actually aware of such thing.
When are you going to sort out your issues Standard Bank!!!!!!
😡😡😡😡😡😡😡😡😡😡
sN
sello N's update27 Jan 2024, 07:24
Reviewer Update
Today is the 27 of January and you haven’t got back to me with any response whatsoever. You are as quiet as the cemetery.
It’s cult thing at @standardbank to promise clients and absolutely not deliver.
While I sit here with a never ending problem which can be easily resolved via the system at any given moment but someone somewhere doesn’t want to do their job.
I don’t even think the ***** team is also actually aware of such thing.
When are you going to sort out your issues Standard Bank!!!!!!
😡😡😡😡😡😡😡😡😡😡
It’s cult thing at @standardbank to promise clients and absolutely not deliver.
While I sit here with a never ending problem which can be easily resolved via the system at any given moment but someone somewhere doesn’t want to do their job.
I don’t even think the ***** team is also actually aware of such thing.
When are you going to sort out your issues Standard Bank!!!!!!
😡😡😡😡😡😡😡😡😡😡
Standard Bank's replyOfficial
27 Jan 2024, 08:02Hi Sello
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jan 2024, 08:02
Official
Hi Sello
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We apologise for the delay getting back to you. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
sN
sello N's updateReviewer Update
18 Feb 2024, 10:22Today is the 18th of February is still or a damn person is getting back to me non whatsoever.
So it’s a thing of saying it’s fine we will have the last say and he can’t tell us anything cause we are Standard Bank we will continue to abuse him financially and emotionally as a client and he can’t do anything about it.
Where in the world have you seen something paying for a loan and then that money getting withdrawn from his profile when you lodge a complaint no one attends to it, it’s like paying a never ending loan.
That alone tells me that Standard Bank is aware of this and it’s a **** that being done to all their customers and someone somewhere is benefiting from it
So f@@@@n annoying
🤬🤬🤬😡😡😡😤😤😤
So it’s a thing of saying it’s fine we will have the last say and he can’t tell us anything cause we are Standard Bank we will continue to abuse him financially and emotionally as a client and he can’t do anything about it.
Where in the world have you seen something paying for a loan and then that money getting withdrawn from his profile when you lodge a complaint no one attends to it, it’s like paying a never ending loan.
That alone tells me that Standard Bank is aware of this and it’s a **** that being done to all their customers and someone somewhere is benefiting from it
So f@@@@n annoying
🤬🤬🤬😡😡😡😤😤😤
sN
sello N's update18 Feb 2024, 10:22
Reviewer Update
Today is the 18th of February is still or a damn person is getting back to me non whatsoever.
So it’s a thing of saying it’s fine we will have the last say and he can’t tell us anything cause we are Standard Bank we will continue to abuse him financially and emotionally as a client and he can’t do anything about it.
Where in the world have you seen something paying for a loan and then that money getting withdrawn from his profile when you lodge a complaint no one attends to it, it’s like paying a never ending loan.
That alone tells me that Standard Bank is aware of this and it’s a **** that being done to all their customers and someone somewhere is benefiting from it
So f@@@@n annoying
🤬🤬🤬😡😡😡😤😤😤
So it’s a thing of saying it’s fine we will have the last say and he can’t tell us anything cause we are Standard Bank we will continue to abuse him financially and emotionally as a client and he can’t do anything about it.
Where in the world have you seen something paying for a loan and then that money getting withdrawn from his profile when you lodge a complaint no one attends to it, it’s like paying a never ending loan.
That alone tells me that Standard Bank is aware of this and it’s a **** that being done to all their customers and someone somewhere is benefiting from it
So f@@@@n annoying
🤬🤬🤬😡😡😡😤😤😤