SG
Siya G

1 reviews | Active since Oct 2023

26 Apr 2024, 13:05

Standard bank is the pits, nonsense, ****s, unfair they are the worst thing ever.

Whatever happens in life may you never take a homeloan from standard bank, they are ****s and they will increase your repayment without telling you, oh the insurance? Their policy? It's honestly the pits, the only thing they are consistent about is the lies, how can you lie so easily? Thinking we don't have evidence to support what we are stating? Standard bank will be so quick to hand you over but they WILL NEVER BOTHER OR FIX YOUR PROBLEMS. in whatever you do, please don't take a standard bank homeloan. You'll tick fixed interest rate they will tell you not yours is not fixed, you jump on a call with their personnel they confirm that it's actually fixed. Oh get this your homeloan statement doesn't look their statement, they are previe to information that you as the homeloaner don't have, they were charging me R1000 extra. I only found out this past weekend to top it all off its confusing them that we dont have the same statement. They then send a person to come and evaluate the apartment so they can sell it, I swear if it means I need to review standard bank everyday I will, im even thinking of taking them to Twitter and also make a tiktok video plus I have a huge following maybe then I will be taken seriously because that's the only language they understand, can never be decent with them, everything must be a struggle. I will make this my everyday mission starting today. Also the "lawyers" they hand you over too? Trust they won't answer any of your questions, youll set up an appointment they won't get back to you by what they will do is suck you dry financially.

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Replies (5)
Standard Bank
Standard Bank's reply26 Apr 2024, 13:08
Official
Hi Siya

thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. Please provide us with your ID or account number.

Please be on the lookout for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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SG
Siya G's update26 Apr 2024, 13:56
Reviewer Update
Priority? Same thing I was told in 2021, 2022, 2023. I do not want a telephone conversation, youll deny and deny. Who must keep coming here to complain, its evident that the telephone route doesn't work, I am requesting a sit down one on one with someone who will have all my questions answered. I had a conversation years ago on numerous occasions yet I'm still here and if I have moved I've moved backwards. So no I don't want a telephonic consult I want to go to a branch sit down with someone who will attend to all my issues, I cant attend a podcast for this. I am requesting a sit down. Youll will continue lying to me. I'm situated in Johannesburg so tell me which branch I should go to, I'll go there and have a conversation with them. That branch should be in the north of Johannesburg because maybe there ill be taken serious due to the area us in the east, west and south of Johannesburg we get the bare minimum on a good day. You'll let me now which branch to go to and a reference number. I dont want a phone call, youll deny things easily, untruthful statements are easily denied by youll via calls. Face to face.
Standard Bank
Standard Bank's reply26 Apr 2024, 13:59
Official
Hi Siya

Please provide us with your ID or account number to be assisted further.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply29 Apr 2024, 16:10
Official
Hi Siya

Please note that our team is trying to contact you.

KInd regards
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply29 Apr 2024, 16:20
Official
Hi Siya

we hope you're well. 
 
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. 
 
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
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