STANDARD BANK IS THE MOST USELESS BANK EVER

I had an account with Standard bank for 14 years and closed it to to the uselessness of the bank itself. This is the ONLY bank that has a call centre that CANNOT help with anything, everytime you call them to assist you are reffered to visit your nearest branch.....I personally think they should have an automated voice message stating please visit your nearest branch.....One needs to go through a winded process of giving card number then confirming all your details then the agent says ummmm yes i can see your cell number is ...but the OTP number is different and You have to go to the branch to change this...<br> Standard Bank is also the ONLY bank in SA where you cannot call your branch direct.<br> <br> IT IS A SIMPLE PHONE NUMBER CHANGE WHICH IS ALREADY REFLECTING ON MY ACCOUNT BUT JUST NOT FOR THE OTP OPTION...<br> <br> Really Standard Bank i would say listen to your customers, we may be private individuals and I know that compared to your Corporate book we are small fries but believe me if I won the lotto tomorrow of R 10 million rand Standard Bank will be the LAST place i invest it in...