Standard bank is the most pathetic bank in South Africa

On 29 February 2024 I went to the branch in cape gate centre to cancel my credit card, first of all why is a bank there if they can't help you and say there is a phone where you can phone to cancel your credit card, you just need to wait till one is open. I had to phone from my personal phone to *** and spoke to someone who said my settlement is R106 and odd cent and I did an eft payment of R107. I wait 48 hours and phoned again to find out they don't work over weekends. This morning I phoned and spoke to a lady that said that the settlement was over R133 and I must pay now a settlement of R115. This is the most pathetic service from a bank and this word will spread like wild fire from today. Like I saw on the reviews that a lot of people think standard bank is pathetic. Maybe you must give your clowns working there some training and the circus masters in charge of that circus also some training so that when you walk into a branch that they don't hide in their offices and rather be on the floor to also help. I want this sorted and want my credit card to be close to be rid of standard bank. I would never recommend standard bank to anyone as they will be dishonest for ever. They do not even deserve one star but it does not allow me to give no stars. So to everyone considering standard bank, I would recommend to re think that option.