ZB
Zainoe B
1 reviews | Active since Nov 2021
10 Nov 2021, 16:09
STANDARD BANK IS THE ABSOLUTE WORST
This Bank is the worst bank at customer client care. Firtsly they put me on hold for almost and hour at a time depleting my airtime that i normally use in a week and still not resolve my issue..furthermore they have no afrikaans speaking agents when you need them and its so frustrating that their lines is so very bad you can hardly hear them. STANDARD BANK YOU ARE THE WORST BANK EVER!!!
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Nov 2021, 16:22Dear Zainoe B
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply10 Nov 2021, 16:22
Official
Dear Zainoe B
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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ZB
Zainoe B's updateReviewer Update
10 Nov 2021, 16:30Even the complaints number your agent provided me with rings once or twice then goes to busy and I've tried quite a few times!!!!
ZB
Zainoe B's update10 Nov 2021, 16:30
Reviewer Update
Even the complaints number your agent provided me with rings once or twice then goes to busy and I've tried quite a few times!!!!
Standard Bank's replyOfficial
12 Nov 2021, 10:15Dear Z Bawa
Thank you for allowing us the opportunity to look into your matter. An email response has been sent to you today. Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter. An email response has been sent to you today. Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Standard Bank's reply12 Nov 2021, 10:15
Official
Dear Z Bawa
Thank you for allowing us the opportunity to look into your matter. An email response has been sent to you today. Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA
Thank you for allowing us the opportunity to look into your matter. An email response has been sent to you today. Kind regards
Mbali Majozi
Trainee Universal Banker | Customer Resolution Centre
Consumer & High Net Worth SA