Standard Bank is Tarnishing my Business Reputation

I recently moved my business account from FNB to Standard Bank in February, in hopes I’ll get better service at Standard Bank, since my Bond, Credit Card and Vehicle Finance is with Standard Bank. I had believed my company would grow bigger with Standard Bank on my side, unfortunately I was wrong.

Yesterday, on the last day of shoot I needed to pay suppliers and release petty cash to each department, pour fuel in the vehicles. I was left stranded. My business account has been suspended by the bank due to suspicion of *****. I was completely floored. I sent all supporting documents to Mercy Hulscher, the business banker at Northgate. This morning, I had hoped the matter would be resolved, so I could continue with business. It still has not been resolved.

I escalated the matter twice yesterday, and several times again today to the ***** department, as well as Business Enterprise and the Complaints department.

Standard Bank is tarnishing my reputation, my relationship with my suppliers and employees. I’m extremely stressed and frustrated.

I’ve never experience anything like this in my life, being a business yourself, you should know the importance of contractual obligations.