CK
COLIN K

1 reviews | Active since Oct 2009

06 Sept 2016, 11:54

STANDARD BANK IS TAKING DAYS ON END TO RELEASE MY FUNDS

<p>I transferred money from my Standard Bank investment account to my Standard Bank transactional account early in the morning on Saturday 3 September 2016. Up to this time, Tuesday 6 Sept 2016 at 11:45am the funds are not cleared, although they reflect in my transactional account number 01-436-783-1 held at their Lynnwood Ridge Branch. First lie was - it was a Saturday. Yesterday's lie was - it had to take 24 week-day hours. Today's story is that I must travel to my branch to sort their mess out. However, I am not in Pretoria. So they are telling me that I will only access my funds the day I will be in Pretoria, next month. The so called business banker at this branch is incognito.</p>

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Replies (1)
Standard Bank
Standard Bank's reply06 Sept 2016, 15:42
Official

Good day Colin

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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