FC
FZ C
1 reviews | Active since Oct 2019
23 Apr 2020, 13:33
Standard bank is subpar bank, they will always leave you stranded
Standard bank is subpar bank, they will always leave you stranded. They will give you a free service, and charge you for it. Then they will offer a ***** service and inform you they did not issue an unauthorised new secondary card, for your credit card. And they withdrew cash from an atm from your card; but at the end of the day, they are charging you for it; and you have to pay for all of the damages - while you did not accept, ask for sign for or use that secondary card for that account. You commit ***** and **** the client has to fit the bill. You are *******. Then the consultant whom has to assist, isnt willing to take responsibility for what he informed you as the paying client of. ****ing lazy ****.
Helpful (0)
Replies (5)0
Replies (5)Standard Bank's replyOfficial
23 Apr 2020, 14:42Dear FZ
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Apr 2020, 14:42
Official
Dear FZ
Thank you posting your comments.
Thank you posting your comments.
We looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Kind regards
Complaint Resolution Centre
***
***
FC
FZ C's updateReviewer Update
05 Jun 2020, 11:24Good Day, Subpar Bank.
In the interrim, not a single soul from your company has contacted me, to resolve this.
Or to correct the matter.
Instead I have received threatening smses from your company,
Saying I better make payment into the credit card;
That you have withdrawn cash at an atm from;
and issued a new card on the 14th of November.
I have received a few of these smses;
Saying my account has been unpaid, after I have made payment, for the account itself and the debits thereof.
I will not pay off this credit card account, until you have stopped *****ing from me.
Comprendé?
When I send you an email to your credit card division,
I receive NO Reply. None.
Then your ***** dept, is so unhelpful, they informed me to "deal with it and accept that I am responsible for your transactions".
You have until the 10th of June to make me a happy customer.
After that, I will contact the Ombudsman,
As exlained in my last two emails, the last two days.
You do not work on anything or investigate anything.
You don't care about your loyal clients.
You do what you want, and the client must suffer;
Because this is how things go at subpar bank (not-up-to-standard bank)...
You always create drama and issues for your clients.
Guaranteed.
Miss Zoe Coetzee
In the interrim, not a single soul from your company has contacted me, to resolve this.
Or to correct the matter.
Instead I have received threatening smses from your company,
Saying I better make payment into the credit card;
That you have withdrawn cash at an atm from;
and issued a new card on the 14th of November.
I have received a few of these smses;
Saying my account has been unpaid, after I have made payment, for the account itself and the debits thereof.
I will not pay off this credit card account, until you have stopped *****ing from me.
Comprendé?
When I send you an email to your credit card division,
I receive NO Reply. None.
Then your ***** dept, is so unhelpful, they informed me to "deal with it and accept that I am responsible for your transactions".
You have until the 10th of June to make me a happy customer.
After that, I will contact the Ombudsman,
As exlained in my last two emails, the last two days.
You do not work on anything or investigate anything.
You don't care about your loyal clients.
You do what you want, and the client must suffer;
Because this is how things go at subpar bank (not-up-to-standard bank)...
You always create drama and issues for your clients.
Guaranteed.
Miss Zoe Coetzee
FC
FZ C's update05 Jun 2020, 11:24
Reviewer Update
Good Day, Subpar Bank.
In the interrim, not a single soul from your company has contacted me, to resolve this.
Or to correct the matter.
Instead I have received threatening smses from your company,
Saying I better make payment into the credit card;
That you have withdrawn cash at an atm from;
and issued a new card on the 14th of November.
I have received a few of these smses;
Saying my account has been unpaid, after I have made payment, for the account itself and the debits thereof.
I will not pay off this credit card account, until you have stopped *****ing from me.
Comprendé?
When I send you an email to your credit card division,
I receive NO Reply. None.
Then your ***** dept, is so unhelpful, they informed me to "deal with it and accept that I am responsible for your transactions".
You have until the 10th of June to make me a happy customer.
After that, I will contact the Ombudsman,
As exlained in my last two emails, the last two days.
You do not work on anything or investigate anything.
You don't care about your loyal clients.
You do what you want, and the client must suffer;
Because this is how things go at subpar bank (not-up-to-standard bank)...
You always create drama and issues for your clients.
Guaranteed.
Miss Zoe Coetzee
In the interrim, not a single soul from your company has contacted me, to resolve this.
Or to correct the matter.
Instead I have received threatening smses from your company,
Saying I better make payment into the credit card;
That you have withdrawn cash at an atm from;
and issued a new card on the 14th of November.
I have received a few of these smses;
Saying my account has been unpaid, after I have made payment, for the account itself and the debits thereof.
I will not pay off this credit card account, until you have stopped *****ing from me.
Comprendé?
When I send you an email to your credit card division,
I receive NO Reply. None.
Then your ***** dept, is so unhelpful, they informed me to "deal with it and accept that I am responsible for your transactions".
You have until the 10th of June to make me a happy customer.
After that, I will contact the Ombudsman,
As exlained in my last two emails, the last two days.
You do not work on anything or investigate anything.
You don't care about your loyal clients.
You do what you want, and the client must suffer;
Because this is how things go at subpar bank (not-up-to-standard bank)...
You always create drama and issues for your clients.
Guaranteed.
Miss Zoe Coetzee
FC
FZ C's updateReviewer Update
02 Jul 2020, 10:23Xavier Classie sent me an email this morning, saying I have to adhere to inflated and unauthorised transactions on my credit card account. He says I signed for a Cash Plan. Xavier, again you do not have your facts straight.
I signed for: basic current account R90pm; plus R40pm credit card account; plus credit protection policy of R43.00. Standard bank now wants me to accept the Unauthorised Cash withdrawn, Penalties for having debit orders on the credit account; an overdraft and the additional card issued from the credit card that Sub Standard bank issued, Without my permission.
I do not accept this theft.
And you have still not resolved the matter.
You do not care about your clients.
You want to bulldust your clients into covering up your messes.
You have ****** from me.
And you refuse to admit and correct your mistakes.
There is no way, in any universe, that I will pay off a Credit Card, to which you have issued an anauthorized person, a card to.
If you do not understand and correct these "mistakes" of yours;
Then I will take further action.
I signed for: basic current account R90pm; plus R40pm credit card account; plus credit protection policy of R43.00. Standard bank now wants me to accept the Unauthorised Cash withdrawn, Penalties for having debit orders on the credit account; an overdraft and the additional card issued from the credit card that Sub Standard bank issued, Without my permission.
I do not accept this theft.
And you have still not resolved the matter.
You do not care about your clients.
You want to bulldust your clients into covering up your messes.
You have ****** from me.
And you refuse to admit and correct your mistakes.
There is no way, in any universe, that I will pay off a Credit Card, to which you have issued an anauthorized person, a card to.
If you do not understand and correct these "mistakes" of yours;
Then I will take further action.
FC
FZ C's update02 Jul 2020, 10:23
Reviewer Update
Xavier Classie sent me an email this morning, saying I have to adhere to inflated and unauthorised transactions on my credit card account. He says I signed for a Cash Plan. Xavier, again you do not have your facts straight.
I signed for: basic current account R90pm; plus R40pm credit card account; plus credit protection policy of R43.00. Standard bank now wants me to accept the Unauthorised Cash withdrawn, Penalties for having debit orders on the credit account; an overdraft and the additional card issued from the credit card that Sub Standard bank issued, Without my permission.
I do not accept this theft.
And you have still not resolved the matter.
You do not care about your clients.
You want to bulldust your clients into covering up your messes.
You have ****** from me.
And you refuse to admit and correct your mistakes.
There is no way, in any universe, that I will pay off a Credit Card, to which you have issued an anauthorized person, a card to.
If you do not understand and correct these "mistakes" of yours;
Then I will take further action.
I signed for: basic current account R90pm; plus R40pm credit card account; plus credit protection policy of R43.00. Standard bank now wants me to accept the Unauthorised Cash withdrawn, Penalties for having debit orders on the credit account; an overdraft and the additional card issued from the credit card that Sub Standard bank issued, Without my permission.
I do not accept this theft.
And you have still not resolved the matter.
You do not care about your clients.
You want to bulldust your clients into covering up your messes.
You have ****** from me.
And you refuse to admit and correct your mistakes.
There is no way, in any universe, that I will pay off a Credit Card, to which you have issued an anauthorized person, a card to.
If you do not understand and correct these "mistakes" of yours;
Then I will take further action.
FC
FZ C's updateReviewer Update
03 Jul 2020, 15:27Subpar Bank (Will leave you Stranded Bank) does not deliver on any promises, and will at any cost pretend to be helpful.
They have not given me any straight answers. All they have done is ***** from me,
then told me that it is something different.
This bank is so ***********, they cannot even read.
They thumb-suck on what to reply and then expect you as the client to accept their watered down avoided response. Then they inform me repeatedly that all the matters have been resolved, as I have not been replying to them. Whereas I have been emailing them non-stop.
They do not care that you are a paying client.
They will rip you off and not focus on the problem.
They will try to avert you, to other things to cover up their dealings.
You did not answer or resolve any matters.
You have not been true to your word and promises of ceasing your nonsense, on paper.
They have not given me any straight answers. All they have done is ***** from me,
then told me that it is something different.
This bank is so ***********, they cannot even read.
They thumb-suck on what to reply and then expect you as the client to accept their watered down avoided response. Then they inform me repeatedly that all the matters have been resolved, as I have not been replying to them. Whereas I have been emailing them non-stop.
They do not care that you are a paying client.
They will rip you off and not focus on the problem.
They will try to avert you, to other things to cover up their dealings.
You did not answer or resolve any matters.
You have not been true to your word and promises of ceasing your nonsense, on paper.
FC
FZ C's update03 Jul 2020, 15:27
Reviewer Update
Subpar Bank (Will leave you Stranded Bank) does not deliver on any promises, and will at any cost pretend to be helpful.
They have not given me any straight answers. All they have done is ***** from me,
then told me that it is something different.
This bank is so ***********, they cannot even read.
They thumb-suck on what to reply and then expect you as the client to accept their watered down avoided response. Then they inform me repeatedly that all the matters have been resolved, as I have not been replying to them. Whereas I have been emailing them non-stop.
They do not care that you are a paying client.
They will rip you off and not focus on the problem.
They will try to avert you, to other things to cover up their dealings.
You did not answer or resolve any matters.
You have not been true to your word and promises of ceasing your nonsense, on paper.
They have not given me any straight answers. All they have done is ***** from me,
then told me that it is something different.
This bank is so ***********, they cannot even read.
They thumb-suck on what to reply and then expect you as the client to accept their watered down avoided response. Then they inform me repeatedly that all the matters have been resolved, as I have not been replying to them. Whereas I have been emailing them non-stop.
They do not care that you are a paying client.
They will rip you off and not focus on the problem.
They will try to avert you, to other things to cover up their dealings.
You did not answer or resolve any matters.
You have not been true to your word and promises of ceasing your nonsense, on paper.
Standard Bank's replyOfficial
31 Jul 2020, 11:11Dear FZ C
We refer to your previous review and would like to inform you no response has been received from you on emails which has been sent to you.
Matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
We refer to your previous review and would like to inform you no response has been received from you on emails which has been sent to you.
Matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply31 Jul 2020, 11:11
Official
Dear FZ C
We refer to your previous review and would like to inform you no response has been received from you on emails which has been sent to you.
Matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
We refer to your previous review and would like to inform you no response has been received from you on emails which has been sent to you.
Matter is closed.
Kind regards
Complaint Resolution Centre
**********
***********
