standard bank is sub standard

I have sent many many many many emails to standard bank about Ucount points and if the mails are **** or not. I have begged and pleaded for responses as I get hit with mail after mail daily with an email address originating from within standard bank. They will never get back to you. also with my trading account the fees are stupid expensive and never the same and vary in % and transaction price. I have logged several calls to rectify and get told that's what it is and tough for me, I can move on if i don't like it. I wont even talk about my international linked ghana account where USD2000 mysteriously vanished when withdrawing from an ATM in south africa.

Now can someone please get back to me regarding the emails coming from your servers that are more than likely staff ******** people