Standard Bank is still *****ing from me

<p style="color: #555555;">I have already written 2 similar reviews to the one that I am about to write. The first was in November 2015 when I noticed that Standard Bank had debited my account for <span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">BUSINESS ELECT BANK CHARGES STNDRDBANK BOL NEL02 for an amount of R489.99. Standard Bank very quickly responded to this complaint and returned the full value debited.</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">The following month I noticed another debit order go off for the same thing and amount. I made another complaint, which Standard Bank very conveniently ignored. An amount of R489.99 has gone off my account for </span><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">BUSINESS ELECT BANK CHARGES every month since December 2015. In March of this year, I phoned Standard Bank and got p***ed around until someone eventually dealt with my problem. They gave me many promises and after a long phone call, they told me it would be looked into and resolved. About 2 weeks later, I started to recieve messages from Standard Bank saying there were looking into my query and about a week after that I received a messaging stating that the problem was resolved and someone would be getting hold of my shortly, safe to say, no one ever did and the money was debited again in April and again in May. The debits happened as follows;</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">3 December 2015 - R489,99</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">5 January 2016 - R489,99</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">3 February 2016 - R489,99</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">3 March 2016 - R489,99</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">5 April 2016 - R489,99</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">7 May 2016 - R489,99</span></p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">The total value owed to me by Standard Bank is R2 939,94.</span></p> <p style="color: #555555;"> </p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">Please can Standard Bank pay back what is owed to me, and I know they can because they have done it before on this exact same problem and kindly reply to this complaint. My wife has already moved from Standard Bank to FNB and I will be following her shortly after the money owed has been returned to me. I think it's absolutely ridiculous that Standard Bank cannot resolve a simple admin issue like this and let it go on for so long when it was first pick up in 2012!</span></p> <p style="color: #555555;"> </p> <p style="color: #555555;"><span style="color: #787878; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; line-height: 21px; background-color: #ffffff;">Thank you.</span></p>