Standard Bank is *****ing my money

Not only are they blatantly taking my money, they are not returning my queries.<br> <br> Service Request Number *** is not being resolved, nobody is calling me despite numerous requests and questions.<br> <br> I had an access facility in my bond for the past two years or so and had a large ammount of money in the account.<br> <br> I withdrew this money on the 30th of March. Because interest repayments are calculated daily (as I have been told numerous times), one would expect the debited ammount for March to be very slightly above the ammount that I was paying for the past two years with the money in the access bond. I say slightly above because no additional money was in the account on the 31st of March.<br> <br> Yet, I was debited a full repayment amount as if there was no access facility money inside the account from the 1st to the 30th.<br> <br> I called your call centre. They couldnt help. I called your bond department they couldnt help, infact even the bond specialist couldnt help as I was assigned a service number and NO RETURNED CALLS as promised.<br> <br> I not only expect to be credited back what was overcharged but also the interest as it has been weeks since the debit order