Standard Bank is *****ing my money!

I am a loyal customer of Standard Bank since 1975, having never had an overdue balance or an account in arrears. In May 2015 Standard Bank did an unauthorised transaction on my credit account of R3750 while there was no money in that account at that time. After being alerted to this I contacted Standard Bank only to be met with no clear answer. I spoke to various Credit Consultants who phoned me from Standard Bank, none of whom gave any personal information, one of which could not even access my statements on their system, only to be subjugated to absolute time-wasting. After completing a reverse form for the bank at their behest I was told that the problem was solved. I was alerted to another transaction of R5000 on the same account with no funds. A consultant informed me that if there is no money in that account payments could still be made, which is not possible. This is unresolved. Next I was told by a consultant, who declined to give her name, that I was able to use my credit of R2000 on my card. Accepting this I withdrew the R2000, to be told shortly thereafter that the money I withdrew, I had done *******ly.<br> <br> My accounts are being emptied and no consultant is capable to help