Standard Bank is *****ing from me

24 September2018 I have logged a call with standard Bank who has been helping themselves to money in my account amounting to +-R1200. I was charged for honoring fees for transactions that could not be traced my account. The question I asked the service consultant was “what are they honoring”? And no one knows. This put my account into a negative and guesses what? They are charging me an overdraft fee. But wait for it… the account was in overdraft because they have been helping themselves TO MY MONEY. Cherry on top, there are unauthorized debit orders that go off on my account and when these unauthorized debit orders bounce Standard Bank is again charging me R146 for these debit orders. To add insult to injury they reverse some of the mess they made in my account and again I had to call them this morning and all they could do was log another call. They are giving me a resolution date of 05 Oct 2018. The nerve! They helped themselves to my money all at once, and I must wait for them to pay me in drips and drabs or as and when they feel like it. Once again, no one at Standard Bank can account to date why these transactions went off my account. I don't want to be part of such a ***** bank. I have been a client of Standard Bank for over 15years and I think it’s time to switch. I am paying fee for “Prestige banking” and well look at how “Prestigious” I am being treated. It’s daunting to have no surety that your money is safe, even worse when the bank itself is *****ing from you. I am definitely going to keep escalating this issue because I have obligations to meet and Standard Bank is just holding my money with no reason and they don't even accrue interest to you for the money that they are keeping *******ly, but they have nerve to charge for a negative account balance that they created I am enough!!!! and appalled at this ***** that's conducted by Standard Bank