RC
Rynard C

1 reviews | Active since Mar 2009

15 Dec 2020, 09:58

Standard Bank is so SLOW

Waited 40 minutes to be helped in the Hatfield branch. What a terrible experience! Glad I am closing my account and am no longer a Standard Bank customer.

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Replies (2)
Standard Bank
Standard Bank's reply15 Dec 2020, 12:43
Official
Dear Rynard

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Dec 2020, 16:29
Official
Hello Rynard 

Thank you for allowing us the opportunity to look into your matter. 

We confirm that the matter was adopted and dealt accordingly.

Kind regards 
Complaint Resolution Centre 
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