Standard Bank is so arrogant and unreasonable

<p>Last Saturday on the 20 Aaugust 2016 i went to Std bank in Alberton Voortrekker street at about 3h40 pm and did an ATM deposit for R6000.00 and the machine advised that my notes were retracted and I immediately contacted Std bank and they advised that i need to note the ATM number(0320) and time of the event and they proceeded to take my contact details and advised to be contacted, Tuesday on the 23 August 2016 I then called again as the was no progress and I spoke to a guy called Oupa (Ref ********** 724) who advised that it takes about 7-day max for such queries to be resolved but the will call me back and took my number as the numbers they loaded on their system was incorrect. Today I called again and spoke to Jenine who advised that they're still busy with the matter, I mean how long does it take a well established Banking entity like standard bank to reconcile ATM-daily taking? what should the person waiting for these funds be living on all this long? this is a meaning of simply,better & faster or its the reason they had to change it to moving forward with poor service delivery.....</p>