Standard Bank is ****S

Standard Bank has failed me as a client

I've raised numerous points and had many complaints about the service they promise but don't deliver on yet the saddest part is that their staff also LIE and the managers and heads of departments cover up their employees lies

Call recordings don't get given to us as clients even though they are promised to be made available on request, yet I hacnt received any feedback or a recording since my last conversation Kavith Maharaj on the 26th of April

My complaints don't seem to be attended to and I pay for services that I don't receive I don't think it's fair that I'm being charged for services and access to bankers who didnt even call me until they have an opportunity to invest my money. After letting the banker know about what I was unhappy with he promised me to make changes and do an upgrade on my credit card but still hasn't done anything until today

Standard banks staff clearly is allowed to lie to customers as they all cover up one another's lies on recorded lines so could we really trust this bank is my question