PC
Pheladi C

1 reviews | Active since May 2020

19 Aug 2020, 15:28

STANDARD BANK IS *******

I closed my cheque acc with Standard Bank and I have been called by MBD Attorneys threatening me that I will be blacklisted because I owe Standard Bank R1500 on an overdraft account that I closed in 2018 and payed penalties for on that month. I have been to the Branch with no help, phoned and only told that I can only reach this department via email and I have not had a reply.

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Replies (2)
Standard Bank
Standard Bank's reply20 Aug 2020, 06:12
Official
Hello Pheladi
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Sept 2020, 12:04
Official
Hello Philadi

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was dealt and resolved.
Kind regards 
Complaint Resolution Centre 
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