mc
mary-anne canham
1 reviews | Active since Jul 2020
04 Nov 2024, 13:07
Standard Bank is ripping us off with over charging on banking fees
I have prestige bank account with Standard Bank. When I was going through some financial difficulties and unable to pay some of my debit orders on time, Standard Bank charged me for the debit order that bounced (which is fine) but my issue is I am unable to pay and they still add on the overdraft amount each month. I am now owing thousands of rands just on charges.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Nov 2024, 13:15Dear Mary Anne
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Nov 2024, 13:15
Official
Dear Mary Anne
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Nov 2024, 10:51Dear Mary-Anne
Just an update that our team is still reviewing this matter.
We will be in touch with further feedback once received.
Continue to have a wonderful day further.
Kindest regards
Standard Bank Hello Peter Team
***
Just an update that our team is still reviewing this matter.
We will be in touch with further feedback once received.
Continue to have a wonderful day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Nov 2024, 10:51
Official
Dear Mary-Anne
Just an update that our team is still reviewing this matter.
We will be in touch with further feedback once received.
Continue to have a wonderful day further.
Kindest regards
Standard Bank Hello Peter Team
***
Just an update that our team is still reviewing this matter.
We will be in touch with further feedback once received.
Continue to have a wonderful day further.
Kindest regards
Standard Bank Hello Peter Team
***