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1 reviews | Active since Dec 2016

02 May 2018, 15:23

Standard Bank is refusing to close my account!!!!

Hi, I settled my account with Standard Bank through their lawyers Macrobert Attorneys - reference AR142945 - ********** - I phoned them and they say the account is closed, however, if I log onto my Standard Bank account it says I still owe them R9500,00. Now I am receiving SMS's from Macrobert Attorneys - MR DE KOCK. Please urgently call us on ********** 600 re your account. Attorneys Ref AR142945 - please help me Standard Bank , this is now becoming harassment !!!!!!!!!!!!!!

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Replies (2)
Standard Bank
Standard Bank's reply02 May 2018, 16:20
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
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Standard Bank
Standard Bank's reply02 May 2018, 16:20
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***