RS
Rhulani S

1 reviews | Active since Jun 2012

12 Sept 2018, 14:45

Standard Bank is reaping us off

Standard Bank charged me R1311.40 as honouring fee for honouring just R132.70. So basically for 8 transactions of R14.00, 1 transaction of R11.50 and another transaction of R5.20 then I was charged R131.14 per transaction. Is it my fault that the transactions were processed later?

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Replies (2)
Standard Bank
Standard Bank's reply12 Sept 2018, 16:21
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply13 Sept 2018, 10:57
Official

Dear Rhulani

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that the matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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