TK
Theku K
1 reviews | Active since Dec 2016
17 Dec 2019, 14:36
Standard bank is really useless
Ever since i posted my complaint about Standard Bank and not resolving my loan payment...no one from Standard bank has decided to call and get matter resolved, all i got was some lousy response telling about their so called good service yo ku nuka. Instead im dealing with another person from MacRobert attorneys who is also not making this matter better.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Dec 2019, 05:12 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply18 Dec 2019, 05:12
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
TK
Theku K's updateReviewer Update
18 Dec 2019, 08:55And then another auto response....like really now and you call this the best possible response.
Standard Bank you are really useless. I regret keeping my account open
Standard Bank you are really useless. I regret keeping my account open
TK
Theku K's update18 Dec 2019, 08:55
Reviewer Update
And then another auto response....like really now and you call this the best possible response.
Standard Bank you are really useless. I regret keeping my account open
Standard Bank you are really useless. I regret keeping my account open
Standard Bank's replyOfficial
24 Dec 2019, 14:16Dear Theku Kunene
Thank you once again for posting your comments.
I refer to our email correspondence with regards to your previous review and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with regards to your previous review and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply24 Dec 2019, 14:16
Official
Dear Theku Kunene
Thank you once again for posting your comments.
I refer to our email correspondence with regards to your previous review and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with regards to your previous review and you confirmed that the matter has been sorted out.
Kind regards
Clint Petersen
Complaint Resolution Centre
***