1 reviews | Active since Jan 2017
Standard Bank is pathetic
Standard Bank's immediate payment option does not work. Why should a person pay a fee for an immediate payment if it takes hours? I purchased an item from a person which I was unable to collect due to this non-existing function. Furthermore, I am still waiting for my Bank Card.... I am making use of a temporary card as I never get contacted when my card arrives at the branch. I can't go to the branch to enquire every week as I am working and travelling. Does it take so much effort to get a card and call me when it is available for collection? FNB couriers your card to you - do you know that your competition offers that service? Apparantly I am a "Prestige customer"! Really? I can't wait to take my money elsewhere!
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team