TD
Tasneem D

1 reviews | Active since Mar 2009

29 Apr 2025, 12:01

Standard bank is pathetic.

Standard Bank has to be the worst bank to deal with. I absolutely despise going to any branch and it’s actually pathetic that their online website and mobile has not evolved and offers such limited functionality. They need to up their game and move with technology.

FICA verification still needs to be done at a branch but the problem I have is that I have been required to do it so many times. Why does it not stay correctly on their systems.

It’s the worst place to bank and I am trying everything in my power to move away from them completely. I’m currently at a branch. There are only 2 tellers and it ain’t moving at all. Afraid to know howlong it’s going to take.

Standard bank needs innovation, they have to have the worst processes and systems.

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Replies (1)
Standard Bank
Standard Bank's reply29 Apr 2025, 12:03
Official
Good day Tasneem, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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