Standard Bank is outdated and obsolete

I have spent multiple hours in queues just to close an account. They refuse to assist me online, via telephone or email. They have ignored all of my email requests. And I am currently in a queue at standard bank Clearwater, where I hope that my 4 hours of waiting will result in me never being affiliated with this bank again. Do not invest time or money in this bank, as it will never care for it's customers and it is likely to die out due to it's archaic banking systems. This will not change, as their directors are most likely the problem. Standard Bank is the worst bank in Africa.